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Featured posts
What's new for Facebook? Instant articles, live video, reactions and how to use them
We’ve collected up the most important of the recent changes to Facebook.
Next time a colleague or client asks you what’s changed, you’ll have an answer for them immediately!
Highlights from Thinking Digital 2016: From drumbeats to Dysons
Insights from Google, IBM and Microsoft plus an exploration of the V&A's digital projects, the wonders of gut bacteria, and a story about Kevin Costner's dog - it's Thinking Digital 2016. Here are some of our highlights from the two-day conference at Sage Gateshead in the mighty fine city of Newcastle.
'Do I know you?' How online reviews became our biggest influencer
Once upon a time, we only trusted the words of people we knew pretty well. While friends, family and colleagues still wield a lot of power over our decisions, we're adapting more and more to placing trust in complete strangers.
And that's a great thing for online shopping and humankind, says Trustpilot's Ashley Scrace.
Making boring content interesting: From blasé to blazing
Our Chief Copywriter, Rory, explores how to make your writing amaze and astound the audience even when the subject is... less than thrilling.
Digital marketing: A jargon-free guide to common terms
What's a hashtag? What does SEO stand for? Where does a blog actually...go?
These are some of the questions that come up when we're running workshops on writing for the web, SEO and social media. In this handy guide we run through the words and phrases you will meet when knocking your digital marketing into shape.
Instagram strategy: 9 steps to improving your feed
Instagram is now one of the fastest growing social network, topping 400 million active users in 2015. People are finding smarter ways to grow their audience on Instagram, so isn't it time you joined in?
Follow our step-by-step guide to improving your feed and making the most of the visual storytelling network.
Bobbies on the tweet: How the police use social media to engage with the community
We're fascinated by the ways police forces use social media to engage with their communities. How does it help with crime prevention? Which topics generate the most response from the public? And what happens when you make a typo in a tweet?