Nick Wood, Social Media Manager for Virgin East Coast Trains, explains how they use social media to share fast, accurate information...and to keep passengers calm when things get heated!Read More
There are 65 million displaced people across the world; how are they using existing technology in such desperate situations and what tools are being developed by grassroots organisations in response to the crisis?
We sponsored and attended the first Techfugees Cambridge Conference and met the people who are rolling up their sleeves and coming up with practical solutions which can help.Read More
As the news sinks in that the British people have made the historic decision to leave the EU, what challenges lie ahead for your business and what questions should you ask when adapting your communications strategy?Read More
Our Chief Copywriter, Rory, finally lets slip his muzzle and unloads both barrels into the black heart of LinkedIn, in the wake of its acquisition by Microsoft. What could the takeover mean for the booming but clumsy platform?Read More
Insights from Google, IBM and Microsoft plus an exploration of the V&A's digital projects, the wonders of gut bacteria, and a story about Kevin Costner's dog - it's Thinking Digital 2016. Here are some of our highlights from the two-day conference at Sage Gateshead in the mighty fine city of Newcastle.Read More
If you're an early stage company looking to capture the attention of investors and buyers, it's essential that you get your message across with clarity from day one.
Guess what - we've got some tips to help you do just that, plus lots of examples to give you inspiration.Read More
Once upon a time, we only trusted the words of people we knew pretty well. While friends, family and colleagues still wield a lot of power over our decisions, we're adapting more and more to placing trust in complete strangers.
And that's a great thing for online shopping and humankind, says Trustpilot's Ashley Scrace.Read More
What's a hashtag? What does SEO stand for? Where does a blog actually...go?
These are some of the questions that come up when we're running workshops on writing for the web, SEO and social media. In this handy guide we run through the words and phrases you will meet when knocking your digital marketing into shape.Read More
It's too expensive! It's too difficult! I won't see a return on my money!
Our video producer, Colin, dispels some myths and explains why video content offers such a great opportunity to tell your customers who you are and what you offer.Read More
Instagram is now one of the fastest growing social network, topping 400 million active users in 2015. People are finding smarter ways to grow their audience on Instagram, so isn't it time you joined in?
Follow our step-by-step guide to improving your feed and making the most of the visual storytelling network.Read More
Content writer Freddie Reynolds - who knows his way round the style guides for The Sun, Sunday Times and The Times - explains their importance in helping brands like Innocent keep their brand voice consistent, and shares tips on stylin' it yourself.Read More
Our video producer Colin explains how a family trip to see Inside Out got him thinking about how film enables us to express emotion more powerfully than in any other medium.
What questions should you ask to help you kickstart your emotional muscles?Read More