Government Digital Services

The client

The Government Digital Service is a new team within Cabinet Office tasked with transforming government digital services.

Established in response to Martha Lane Fox’s report Directgov 2010 and beyond: revolution not evolution its core purpose is to ensure the Government offers world-class digital products that meet people’s needs. 

The GOV.UK website won the Design Museum Design of the Year award in 2013, and is widely recognised as one of those rare beasts; a government IT project that has actually worked.

The project

The aim of GOV.UK is to bring all government information and services into one place, which means that all their websites needed to be transitioned to the site by April 2014.

This meant non-ministerial departments, agencies and other bodies such as the Charity Commission, UKTI, the Crown Prosecution Service, HMRC and many more. See the full list of arms-length bodies.

The outcome

Our director Sue Keogh was invited to join the project, helping train hundreds of editors and content producers in writing for GOV.UK before their sites moved over. 

Key to this was helping editors to understand the GOV.UK style guide so that content is written with clarity and consistency., and using years of experience in writing for the web to offer clear guidance in creating user-friendly content.

Useful links

Find out more about our bespoke training and workshops in social media and writing for the web